HOW DO I PAY?
1. Cash (at our headquarters or on delivery)
- The products are paid at the time of collection from our headquarters or courier (in case of products delivered in Bucharest). Products delivered in Bucharest can only be paid in cash (cannot be paid by card).
2. Refunds
- The products of the courier who deliver together with the delivery fees included in the invoice value are paid.
3. Payment by Card
Online with bank card via EuPlatesc (Visa / Maestro / Mastercard).
If you have chosen the "Online by bank card" payment method, it is necessary to fill in a form with the information about your card in the secure page of the payment processor.
- Payments with credit / debit cards issued under the Visa and MasterCard logo (Visa / Visa Electron and MasterCard / Maestro)
it is performed through the "3-D Secure" system developed by the organizations that ensure on-line transactions the same level of security as those performed at the ATM or in the physical environment, at the merchant.
- "3-D Secure" primarily ensures that no information related to your card is transferred or stored,
at no time on the store's servers or on the payment processor's servers, this data being entered directly into the Visa and MasterCard systems.
Important to know! - No fee is charged for bank card payments!
4. Payment order
- A proforma invoice is generated and sent by e-mail or fax to the client by a CEL.ro agent. The bank account is entered in the proforma invoice according to the client's request.
- The products will be sent to the client or they can be picked up from the office after there is evidence of the money entering the bank account of CEL.ro.